Legal Information

Terms and Conditions

1. For the purpose of this document Turning Pointe will be referred to as TP.

2. Fees are to be paid in full, in advance, at the start of each term; once paid they are non refundable, with the below exceptions:-

a) Refunds will not be given for non-attendance however students are entitled to attend a make up class at the same venue or another venue, in lieu of those classes missed.

b) Students attending the Babies Ballet Class will have 3 weeks in which to settle into the class. After 3 weeks if they are still having a problem settling in, then a pro rata refund will be offered or a carryover of the balance of the fees to the following term.

c) Upon receipt of a Doctor’s Note for extended absence resulting from serious illness or injury, a refund will be considered at the discretion of the Principal.

d) In the event that TP is forced to cancel a class due to circumstances within their control, students will be issued with a class credit to be applied to their fees the following term.

e) In the event that TP is forced to cancel a class due to circumstances beyond their control, (not limited to but including holidays based on lunar sightings) students will be eligible to attend a make-up class at an alternative venue of their choice.

3. Students are expected to attend all classes and be punctual.

4. Payment may be made by:

a) paying the dance teacher at the class, with either cash or cheque made payable to Turning Pointe and you must ensure you receive a receipt slip from the teacher.

b) bank transfer to:

Bank: EMIRATES NBD, UMM SUQUEIM BRANCH
Account Name: Turning Pointe
Account Number: 1014758458701
IBAN Number: AE150260001014758458701
Swift Code: EBILAEAD

Please ensure you mention your child’s name and class in the reference area so we can trace your payment.

Once payment has been made, please forward the scanned receipt so we can confirm your child’s place. Any bank charges must be borne by the remitter.

c) in person, at our office in Russia Cluster, Building V23, International City, Dubai, Sunday to Thursday 9am – 4pm for credit card, cheque or cash transactions.

5.Classes will only run if the minimum number of 6 students are enrolled. Should this requirement not be met, the management will either give a full refund to the parent/guardian or run the class at their discretion.

6.A register for each class is maintained by the teacher which records student attendance.

7. Uniform Policy:-

a) Ballet

TP is affiliated with the Royal Academy of Dance (RAD) in London and as such all ballet students are required to wear an RAD approved uniform.
b) Modern & Tap

TP follow the syllabus and uniform recommendations of the Imperial Society of Teachers of Dance (ISTD) in all these classes.

c) Hip Hop, Contemporary, Street Jazz and Musical Theatre

A TP Hoodie with appropriate footwear and leggings is required in all these classes.

8. TP has a zero-tolerance policy towards negative, abusive or disorderly behaviour therefore teachers representing TP reserve the right to ask students to leave the premises if their behaviour is deemed unsuitable or unproductive for the class.

9. Physical contact may be necessary by members of the teaching staff. If you have any concerns regarding this matter please contact the office.

10. Whilst all due care will be taken, you agree to release TP and all employees of TP from liability for any injuries to your child while attending classes at TP.

11. Photos and videos may be taken during class and used for publicity purposes. At the end of each term, photos and videos may be taken by other parents at the “Parents Watching Class”.If you have any concerns regarding this matter please contact the office.

Refund Policy

a) Refunds will not be given for non-attendance however students are entitled to attend a make up class at the same venue or another venue, in lieu of those classes missed.

b) Students attending the Babies Ballet Class will have 3 weeks in which to settle into the class. After 3 weeks if they are still having a problem settling in, then a pro rata refund will be offered or a carryover of the balance of the fees to the following term.

c) Upon receipt of a Doctor’s Note for extended absence resulting from serious illness or injury, a refund will be considered at the discretion of the Principal.

d) In the event that TP is forced to cancel a class due to circumstances within their control, students will be issued with a class credit to be applied to their fees the following term.

e) In the event that TP is forced to cancel a class due to circumstances beyond their control, (not limited to but including holidays based on lunar sightings) students will be eligible to attend a make-up class at an alternative venue of their choice.

Privacy Policy

Any person who signs up for classes at Turning Pointe will have to provide personal information.

Any personal information collected and held by Turning Pointe will be treated in accordance with the Data Protection Act 1998. Personal information will not be passed on to any third parties without individuals’ consent unless required to do so in accordance with Data Protection Act 1998 or other laws.

Turning Pointe will only use this information as it is intended to provide you with the best possible service, this will include receiving information via email and WhatsApp, regular newsletters of pertinent information and notification of sales and class schedules. If you do not wish to receive any notifications via email or WhatsApp please notify our office on info@turningpointe.ae

To reduce the risk of loss, disclosure and misuse of personal information we use firewalls and data encryption. However, it is not possible to eliminate all risk and therefore Turning Pointe cannot accept liability for the loss, disclosure and misuse of personal information.

 

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

Who we share your data with

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.